Privacy Policy for Pinnacle Coaches & Clients
Effective Date: November 29th, 2025
Introduction
Pinnacle Enterprises Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application ("App"). By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information:
When you sign up or use our App, we may collect your name, email address, phone number, and other personal details you provide.
Location Data (Client Safety Monitoring):
With your permission, we collect real-time and/or periodic location data from your device.
This information is used solely for client safety, wellbeing checks, and to assist our coaches in providing support services. You may control location permissions through your device settings, but disabling location access may limit certain safety-related features of the App.
Usage Data:
We collect non-personal information such as device type, IP address, and usage patterns to improve the App’s functionality.
Cookies and Tracking Technologies:
We may use cookies and similar technologies to enhance the user experience and analyze usage.
2. How We Use Your Information
We use the information we collect—including location data—for the following purposes:
To provide and improve the App’s functionality and coaching services.
To support safety monitoring features, including verifying client wellbeing, responding to concerns, or guiding coaches to individuals who may need assistance.
To communicate with you about updates, features, or customer support.
To analyze usage trends and maintain App security.
3. Sharing Your Information
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
All stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your personal information. We may share your data only with:
Service providers that assist us with App operations (e.g., hosting, secure data storage, analytics).
Legal authorities if required by law or when necessary to protect the safety of users or the public.
Location data is never shared with third parties except as required for the purposes listed above.
4. Data Security
We use appropriate physical, technical, and administrative measures to protect your information, including location data. However, no method of transmission or electronic storage is 100% secure.
5. Your Rights
You have the right to:
Access, update, or delete your personal information.
Manage or revoke location permissions through your device settings.
Opt-out of marketing communications by contacting us.
End users can opt out of receiving further SMS messages by replying STOP, or request more information by replying HELP. Message frequency varies. Message and data rates may apply.
6. Third-Party Services
Our App may contain links to third-party services. We are not responsible for the privacy practices of these services.
7. Changes to This Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
admin@pinnacleenterprises.org
By using the App, you agree to this Privacy Policy.